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1963: Meeting between Paul Dubrule and Gérard Pélisson.
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1983: Creation of Accor: 35,000 employees in 45 countries.
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1985: Creation of the Accor Academy, the first corporate university in service activities in France.
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2000: Launch of the real-time booking site for the Group's hotels: accorhotels.com.
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2011: World first in the hotel industry: Accor shares the results of its environmental footprint.
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2013: Accor awarded for its commitment to sustainable development.
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2019: Launch of a new loyalty program to bring Augmented Hospitality to life: ALL - Accor Live Limitless
Accor Tech & Digital
Past, present, future
Accor is the story of two friends, Paul Dubrule and Gérard Pélisson. Their revolutionary Novotel, opened in 1967, was the first to offer a complete guest experience, with swimming pools, restaurants and comfortable modern rooms. Their Novotel, in Lille, was years ahead of its time.
The two friends' creativity and audacity changed the hospitality industry in France forever, and today their dream has become Accor.
Now Accor Group manages over 5,500 properties in 110 countries and employs over 300,000 people across the world. The passion and drive to push the boundaries is still just the same, and Accor remains true to the vision of its founders.
- 2020: Accor deploys its ALLSAFE program in all its hotels and resorts around the world.
- 2021: Accor joins the Sustainable Hospitality Alliance, an international organization that brings together hotel groups committed to sustainable development, and announces a global partnership with IGLTA, the international LGBTQ+ tourism association.
- 2022: ALL - Accor Live Limitless offers even more experiences to its members with a digital platform available in 100 destinations in partnership with Fever
- 2023 - 2024 : Opening a new chapter of growth by accelerating the profitability and dynamism of the brands. The Group places its CSR commitment at the heart of its business model and all its activities, setting ambitious goals to have a positive impact.
Vision
It's no secret that our world is changing, and it's changing fast. Growing as a global hospitality leader has always required foresight, daring and – as the past few years have shown us – flexibility. For more than half a century, we have constantly reinvented the world of hospitality by daring, shaking up the established order and adapting to changes in the world around us as well as to the changing needs of our customers. clients.
Resilience and adaptability are in our DNA.
Values
We are Heartists ® : “Heartist© ” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things !
Sustainable Performance
We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live, and protect the planet that you visit.
Trust
Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.
Spirit of Conquest
Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.
Respect
We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you f irst and we value you, whoever you are. We care for the planet.
Innovation
We dare to challenge the status quo.
We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.
Commitments & Sustainability
The tourism and travel industry accounts for 8-11% of global greenhouse gas emissions and has a range of industry players, from airlines to car hire and hotels and restaurants. However we believe that hospitality is a driver of change and has a vital role to play in overcoming the environmental and social challenges facing the world. Our CSR strategy is therefore built around People and Nature, two central components of our business.
Our strategy has three key priorities:
- Stay: Make hotel operations more sustainable
- Food: Transform our food supply chain
- Explore: Promote new modes of travel
We also provide our teams with the opportunity to engage: One day per year is offered during working hours for permanent employees to undertake a mission with an association. Some examples of available missions include: meal distribution, solidarity and anti-waste tours, food collection, organizing sports events, waste collection, tutoring, and more.
ACTIONS
More than 70% of our current carbon emissions come from energy use in hotels. By carefully monitoring consumption, and then finding ways of lowering energy use, we can really impact our target of cutting emissions by 46% by 2030.
Our current priorities:
- Designing low-energy buildings
- Measuring energy consumption accurately so hotels have the information they need to make sustainable choices
- Helping hotels source green energy.
“Let us blaze new trails of positive hospitality wherever we are. Breaking new blazes means pioneering, innovating, leading.”
Sebastien BAZIN, Chairman and CEO of Accor
Keys figures
79%
of our hotels eliminated single-use plastics from the guest experience in 2023.
Presentation
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 2,500 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
At Accor, we place people at the heart of what we do, creating emotion for our guests, positive impact and nurturing passion for service and achievement beyond limits.
Our playground is more than 45 brands from luxury to economy with 5,500 hotels, 10,000+ restaurants serving 100 million customers.
Dare to impact the world!
What they are looking for
We are looking for bright minds, bold pioneers, and change makers. At Accor, we envision the future of hospitality as a fusion of extraordinary experiences, cutting-edge solutions, and, above all, human values:
BE ALL YOU ARE Our culture is inclusive. Work, do what you love, and live in an environment that suits you.
GROW & CREATE YOUR PATH We love revealing and empowering you, to let you invent your own future. Cultivate your curiosity and be the adventurer of your career.
WORK WITH PURPOSE We take care of the world that surrounds us. Our mission is human, essential: to bring cultures together, open windows on the world, and provide unforgettable experiences, day after day.
ENJOY & FEEL VALUED We recognize and value your commitment. Live an experience like no other, in a group that takes care of you.
Good to know
Joining Accor’s Tech & Digital teams, you can expect:
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International Playground: immerse yourself in an international environment, surrounded by people who share your passion for tech, travel, and leisure.
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Direct Impact: take on challenges that will directly impact business. Think tech in a greener way.
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Continuous Growth: be part of a company where your development is a daily journey (tailored Talent Management cycle, career paths, tech training platform and certifications, hackathons, tech communities…)
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ALL Heartists Program: benefit from exclusive hotel discounts, flash offers and even more advantages with our partner brands...
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Flexible Work Options: work from everywhere, whether it is from home, our offices, or even our hotels and coworking spaces.
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Attractive Facilities in our Headquarters: enjoy collaborative workspaces, a company restaurant, concierge services, and recreational areas for play and sports.