At Mangopay, our mission is to power the payment infrastructure and payment operations of the world's biggest and most exciting marketplaces & platforms.

We provide marketplaces and platforms with powerful modular payment and regulatory solutions. Since 2013, we have enabled the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms such as Vinted, Rakuten, Chrono24, La Redoute, Wallapop and over 2,500+ more.

Our team of 400+ is spread across Europe, with offices in Berlin, Dublin, Luxembourg, London, Madrid, Paris, and Warsaw. In an environment where marketplaces and fintech ventures are thriving, we're actively seeking exceptional individuals to tackle the challenges in our field and contribute to our growth. Our commitment to diversity is unwavering, and we are dedicated to promoting employee well-being, inclusivity, and equal opportunities. Joining Mangopay means you’ll be part of a dynamic, flexible, and rapidly growing team.

Job Description

We have a truly international HR team at Mangopay, based across France, Luxembourg, Poland, Ireland, and the UK and we are looking for an experienced and passionate Senior HR Operations Specialist to join us on a B2B contract basis in Poland, remote with occasional office work. Our HR team consists of 3 pillars: HRBP, Talent Acquisition, and HROps Teams, with this role being part of the latter. The team includes 5 individuals, featuring a Head of HR Operations, a Lead Payroll and Benefits Specialist, and 4 HR Operations specialists.Take part in our HR team’s exciting journey at Mangopay, where you’ll cover maternity leave amid our rapid expansion, with doors open for your professional growth!

[Fixed-term employment contract or B2B] - Maternity Cover

Key Responsibilities:

• Management of payroll and daily HR responsibilities for our Polish office.
• Also under the supervision of the Lead payroll and benefits, collaborate with the HR team to prepare, monitor, and ensure the successful execution of payroll across several countries (Germany, Spain, Sweden, Switzerland, and Ireland) with the support of external local payroll service providers.
• Managing cooperation stakeholders for payroll (internal such as the HRBP team and external such as payroll services providers).
• Manage B2B invoice payments with the Finance team.
• Conduct post-payroll tasks in collaboration with the finance team, including payroll accounting reporting, declaration, and payment of social and other taxes.
• Providing front-line advice and support on HR administration and payroll-related matters to employees and managers taking care of friendly and professional internal communication.
• Update and maintain internal HR systems, sites, tools, and personnel files/documents, identifying opportunities for operational efficiencies.
• Manage the HR inbox and handle other administrative HR tasks.
• Supporting the onboarding process guiding employees through the hiring process, organizing Health and Safety training, required medical check-ups and taking care of employees’ data management.
• Participating in various projects aimed to constantly improve our employee experience and internal HR processes:
• HRIS (HIBOB) system use optimization
• HR Data analysis & reporting
• Benefits management.
• Take part in Team goals and own/drive HR projects defined individually or per team.
• Managing documents in the office - scanning documents, and adding to personal files with local Polish requirements. You would be expected to work from our lovely office in Warsaw for up to two days per month.

Requirements:

Must have:

• With over 5 years of experience as an International HR Operations Officer specializing in Polish payroll and benefits, familiarity with payroll systems of other countries would be a significant advantage.
• Solid and practical knowledge of Polish labor law and payroll.
• Strong proficiency in daily HR tasks at the local level.
• Excellent written and verbal communication skills in Polish and English - we are a remote-first team, so we need to communicate clearly and effectively.
• Strong analytical and Excel skills.
• Working with HIBOB would be ideal, or another HRIS program.
• Autonomous and curious, capable of working in a dynamic and multicultural environment.
• Ability to manage multiple internal stakeholders across all levels and prioritize tasks efficiently.

Nice to have:

• Good knowledge of NOTION would be an asset.
• Proficiency or desire to develop an understanding of payroll in the EMEA region, tax regulations, social security, and labor law.
• Working with SAP, Enova or other ERP systems would be ideal.

Additional Information:

• “No task too big, no task too small” approach - we are really hands-on.
• Strong team player with excellent interpersonal and communication skills to interact with internal and external stakeholders effectively.
• Excellent organizational and planning skills.
• Very strong attention to detail - we take care of quality.
• Problem-solving attitude - we change problems into solutions.
• Trustworthy and able to exhibit a high level of confidentiality - we build collaboration based on trust.
• Passion for modern, innovative HR solutions - we are an ambitious, growing brand.

Interview Process:

1. HR Call
2. Interview with Lead HROps + HR Ops Team Member
3. Interview with Head HROps + HR Ops Team Member

We care about equal employment opportunities, so all qualified applicants will receive equal consideration regardless of their race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.