Account Executive

Job summary
Permanent contract
Chicago
Salary: Not specified
Fully-remote
Skills & expertise
Teamwork
Time management
Sales strategies
Communication skills
Collaboration and teamwork
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SpotMe
SpotMe

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Questions and answers about the job

The position

Job description

Curious about the future of event marketing?

SpotMe is the enterprise event platform to manage engaging events that help accelerate customer relationships at scale. Trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users, brands like J&J, Deloitte, and Red Hat use SpotMe to manage hybrid, virtual, and in-person events with a branded, personalized and compliant experience and get deep data insights that flow into their CRM.

Behind the magic stands a curious, diligent, and humble team with over 30 nationalities. A team that feels great pride in the work they do, a team that cares for each other, and a team that is always ready for the next challenge.

Your mission

Support our growth with a 100% focus on inbound event sales.

Your role

You will report to the Sales Director. You will acquire new customers, focusing on securing sales for one-off events to series of events. The ideal candidate will possess a passion for sales, a strong interest in event technology, and a commitment to providing exceptional customer service.

Responsibilities

  • New customer acquisition: Respond to inbound meeting requests and inquiries from potential new customers and immediately secure a meeting if initial fit is established.
  • Customer qualification: Conduct discovery calls to further qualify customers, understanding their objectives, budget, and timelines to ensure a perfect alignment with SpotMe's offerings.
  • Solution scoping: Expertly scope out SpotMe Anywhere solutions, including event registration, event app, and virtual event platforms, along with our services such as event builds, production services, and onsite logistics and support.
  • Technical demonstrations: Perform engaging technical demonstrations of the SpotMe platform and services, showcasing how our solutions can address the customer needs.
  • Sales closure: Employ effective sales and negotiation strategies to close deals.
  • Customer management: Manage the newly acquired customers through their initial events, providing exceptional support and ensuring their success with SpotMe's solutions and services team.
  • Account transition: Seamlessly hand over mature accounts to Account Managers for ongoing management and growth, ensuring a continuous and positive customer experience.

Requirements

  • Excellent communication and interpersonal skills, with the ability to engage and build relationships with customers.
  • Strong organizational and time-management skills, with a proven ability to manage multiple tasks and deadlines.
  • Track record of delivering exceptional customer service
  • 2+ years of experience in event technology in project management, customer service or support
  • No previous sales experience required; however, a keen interest in developing sales skills and knowledge is essential.
  • Ability to work collaboratively in a team environment as well as independently.
  • Willingness to learn and adapt in a fast-paced industry.

SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.

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